Blackpool Urgent Care Centre

Blackpool Victoria Hospital, Whinney Heys Road, Blackpool, Lancashire, FY3 8NR
 
3,869 reviews

Reviews

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Reviews

 
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Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


I have Dyslexia and dycalula and dyspepsia

Suggested improvements
The only thing would have been if we had of been able to be seen at the walk in center but urgent care at the Vic was amazing, we were seen quickly

Experience
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Safe
Food
 
Review of DVT Service
22nd December 2023


The best 5 *

Suggested improvements
None

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Dignity/Respect
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Food
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


My condition is private to me

Suggested improvements
More compassion regarding the condition without waiting for all results , not speaking about end of life when you haven't had the results of all tests , stop scaring and traumatizing patient which is what what certain individuals did

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Review of DVT Service
22nd December 2023


Because the team deserved it. The staff were lovely on all levels from the DVT Medical team, the young lady who did my scan to the receptionist and the young gentleman who wheeled me everywhere.

Suggested improvements
Nothing.

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Food
 
Review of DVT Service
22nd December 2023


Felt cared for

Suggested improvements
All things covered

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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


I am asthmatic....unrelated to reason for attendance

Suggested improvements
Nothing at Urgent Care. However, was transferred to A&E. Ambulances queued up all night. Some patients around me unable to get 4 hourly pain relief due to staff being too busy to prescribe and dispense. Medication being chased for 1.5hrs after due time. No beds to be admitted so I had to sit in a chair for 1st night on an IV. If beds not available would have been more comfortable with reclining chairs. Had to wait almost 24hrs for a bed. Staff were incredible but some didn't have enough equipment including thermometers. Whilst others weren't getting much needed breaks. Staff shouldn't be put in this situation.

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Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


Kind staff Doctor was very helpful and didn’t rush

Suggested improvements
No

Experience
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Rating not given.
 
Review of DVT Service
22nd December 2023


Fantastic empathetic staff

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


No

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


I have ME, long covid joint Hypermobility syndrome

Suggested improvements
Nothing. From the 111 phone call to leaving the department, everything was spot on. Hardly any waiting time, porter took me straight round to X-ray and back. Was in plaster within half an hour.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
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Short link to review Blackpool Urgent Care Centre: http://iwgc.net/en8fu